Return & Refund Policy

At qpfrzimebagdepzotle Solutions, we strive to ensure your complete satisfaction with every purchase. This policy outlines the procedures and conditions for cancellations, returns, and refunds. Please read this document carefully before initiating any return or refund request.

Cancellation

You may cancel your order at any time before it has been prepared for shipment. Once your cancellation request is received and verified, we will process a full refund to your original payment method. Please note that orders already in transit cannot be canceled. To cancel an order, please contact our customer service team immediately using the contact information provided at the bottom of this page.

Returns

We accept returns within 30 days of the original purchase date. To be eligible for a return, your item must be unused, in its original packaging, and accompanied by the original receipt or proof of purchase. Certain items may be exempt from returns due to hygiene reasons or product nature (e.g., personalized items).

To initiate a return, please follow these steps:

1. Contact our customer service team to obtain a Return Authorization Number
2. Securely package the item with all original accessories and documentation
3. Include the original receipt or proof of purchase
4. Ship the package to our return address (provided upon request)

Customers are responsible for return shipping costs unless the return is due to our error or defective merchandise.

Refunds

Upon receipt and inspection of your returned item, we will send you an email notification confirming the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7-10 business days. The timing of the refund appearing in your account may vary depending on your financial institution's processing times.

Please note that shipping costs are non-refundable unless the return results from our error. For returns that qualify for free return shipping, we will deduct the original shipping charges from your refund amount.

Late or Missing Refunds

If you haven't received your refund within the specified timeframe, please first check with your bank or credit card company, as some processing times may require additional days. If you've confirmed with your financial institution that the refund has not been processed, please contact us immediately using the information below. We will investigate the matter and work with our payment processor to resolve any issues promptly.

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